About us
A partnership built on trust
Our goal is to develop a partnership with our customers to keep their vehicles safe and dependable. Trusting a repair facility with your automotive needs is no small matter. We do everything within our control to build and earn that trust every day, and have been doing it since 1982.
Our mission
Total customer satisfaction
Liberty Service Centre is committed to achieving total customer satisfaction by delivering error-free service on time with service second to none. We fulfil this goal in three ways:
01
Repairs done right the first time
To make the needed repairs done right the first time.
02
Maintenance that saves you money
To make recommendations for regularly scheduled maintenance that will reduce the overall operating costs, as well as make suggestions for repairs that are in your best interest relating to the condition of your vehicle. Our customers come to us for advice on how to best maintain their vehicle.
03
We help you understand your car
To educate you about your vehicle so that you can make more qualified decisions regarding its care and maintenance.
The benefits
Why locals come back to us
- Problem solving is our specialty
- One-stop service for all your vehicle needs, including factory scheduled maintenance
- One day service on most work
- Run by two brothers who've worked side by side for more than 25 years
Our code of ethics
How we work, in writing
- To perform high quality repair and service at a fair and just price.
- To use only proven parts of high quality distributed by reputable suppliers.
- To have a sense of personal obligation to each individual customer.
- To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
- To offer the customer a price estimate for work to be performed.
- To provide copies of any warranties covering parts or services.
- To obtain prior authorisation for all work done, in writing, or by other means satisfactory to the customer.
- To notify the customer if appointments or completion promises can't be met.
- To maintain customer service records.
- To exercise reasonable care for the customer's property while in our possession.
- To maintain a system for fair settlement of customer complaints.
- To uphold the high standards of our profession.
Need a service or a quote?
Call the workshop and talk to the people who’ll actually work on your car.